Returns & Exchanges
At Vegan, we want you to be completely satisfied with your cruelty-free purchase. If you are not 100% happy with your order, you can return or exchange any unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unused products in their original eco-friendly packaging, ensuring all tags and seals remain intact to qualify for a full refund.
Ship It Back
Print the prepaid carbon-neutral shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing